Web Support Ticket
It is our goal to provide high quality website development, maintenance, and hosting services at a good value for our clients. One of the ways we deliver value for our clients is through an efficient client support model. The web maintenance program is designed to maintain your site, add content, and continue to enhance the aesthetics and usability of the site. Please remember, the program is not intended to write or create the content on your behalf. Our development and support teams’ job are to facilitate your vision and apply it to your site. As you provide us with your content, we will assist with grammar check it and edits, however ultimately, it is your vision and content. The final output is a compilation of your organization’s approved content and the result of the quality of information and direction provided.
To help us keep your costs down and to make the process as seamless as possible, please include all your changes at one time. This ensures our staff can track each of your requested changes.
Please allow 3-5 business days for your content or changes to be added. If we need additional clarity, we will reach out to you via email.